Delete your DrivSync account
How to delete your account and data
In the app
- Open DrivSync → Profile → Account & security.
- At the bottom, in the red Danger zone, tap Delete account and confirm.
What is deleted
- Your DrivSync login is deleted from our servers.
- Your username and Community profile are deleted.
- The list of phones you used DrivSync on (model, Android or iOS version, app version, sign-in and sign-out times) is deleted.
- All DrivSync data on the phone is erased: vehicles, fuel logs, expenses, maintenance, rides, trips, documents and photos.
- Your Google Drive backup: you choose to keep it (it stays in your own Drive) or delete it too (the "DrivSync" backup folder and the "DrivSync Documents" folder; nothing else in your Drive is touched).
What is kept
- One anonymous note about the deletion: the day, how many weeks the account existed, the phone model, its Android or iOS major version, the app version and how you signed in. It holds no login, email or name and is not linked to you.
- If you leave optional feedback when deleting, it is kept without your login or email (only the reasons, your message, platform and app version) so the team can improve the app.
- A Drive backup you chose to keep stays in your Google Drive until you delete it.
Can't open the app?
Email synclinaai@gmail.com from the address you signed up with, with the subject "Delete my DrivSync account". We delete the account and confirm by email.